Shipping information

WHEN IS MY ORDER BEING DISPATCHED?

When you choose for a direct online payment your order will be processed immediately. If you order on work days before 16:00, the order will be send off the same day. If you order after 16:00 or during the weekend, the order will be send off on the first work day that follows. After dispatch, you will receive an email with your Track&Trace code, so that you can trace and follow the package.

If you would choose for manual bank transfer, the order will be send off as soon as the amount is visible on our bank account.

NOTE: To save costs and the environment, we ship your entire order in one go. When you order a product with a longer delivery time, your entire order will be sent as soon as we can send all products. You can see the final delivery date in the shopping cart when you have added all products.

WHEN DO I RECEIVE MY ORDER?

The time of delivery differs per country. The time of standard shipping is given below. For more detailed information and DHL express shipping take a look into the table below.

The Netherlands and Belgium: 1-2 work days

Germany, France and United Kingdom: 1-3 work days

Rest of Europe: 3-8 work days

World: 5-10 work days

TRACKING

You will receive a tracking code when the order is shipped out.

PRICE AND TIME OF DELIVERY

For the standard shipping, 2 companies are used: dpd and postNL. The company depends on the country of shipping. For the quicker shipping, DHL express is available. In the table below, the prices of express shipping is given for orders up to 3kg. If the order is heavier, the price will be higher. You can see the exact price at the checkout or just by contacting us

 

Standard Shipping

DHL Express (price starting from)

Netherlands

€4,95

1-2 days

€19,68

1 day

Belgium

€4,95

1 day dpd

€19,68

1 day

Germany

€4,95

1 day dpd

€22,14

1 day

Austria

€4,95

1-2 days dpd

€42,04

1 day

Denmark

€9,95

1-2 days dpd

€24,26

1 day

Finland

€12,50

1-2 days dpd

€29,29

Hungary

€20,16

2-4 days PostNL

€29,29

3 days

Ireland

€9,95

1-3 days dpd

€26,39

1 day

Italy

€9,95

1-3 days dpd

€24,26

3 days

Luxembourg

€7,79

1 day dpd

€19,68

3 days

Poland

€20,16

2-4 days PostNL

€26,39

3 days

South Africa

 

€30,93

5-8 days PostNL

€55,44

3 days

Sweden

€12,50

2-3 days PostNL

€26,39

1 day

Australia

Not available

€24,26

5 days

Bosnia and Herzegovina

Not available

€36,45

3 days

Bulgaria

Not available

€29,29

3 days

Canada

Not available

€33,45

4 days

China

Not available

€44,17

5 days

Croatia

Not available

€29,29

3 days

Cyprus

Not available

€29,29

4 days

Czech Republic

Not available

€29,29

1 day

Estonia

Not available

€29,29

3 days

Greece

 Not available

€29,29

1 day

Iceland

Not available

€62,39

3 days

Indonesia

Not available

 €44,17

 3 days

Japan

 

Not available

 €44,17

 3 days

Latvia

Not available

€29,29

3 days

Lithuania

Not available

€29,29

3 days

Macedonia

 

Not available

€36,45

3 days

Malta

Not available

€29,29

3 days

New Zealand

Not available

€44,17

6 days

Portugal

Not available

€26,39

1 day

Romania

Not available

€29,29

3 days

Serbia

Not available

€30,12

3 days

Singapore

Not available

€44,17

3 days

Slovakia

Not available

€29,29

3 days

Slovenia

 

Not available

€29,29

3 days

South Korea (Republic of Korea)

Not available

€44,17

3 days

Spain

Not available

€24,26

1 day

Switzerland

Not available

€28,92

3 days

Taiwan

Not available

 €44,17

 3 days

Thailand

Not available

 €44,17

 3 days 

Turkey

Not available

 €36,45

3 days 

Ukraine

Not available

€30,12

3 days

United States

Not available

€39,36

2 - 3 days

 

WHEN IS MY ORDER SENT FOR FREE?

Due to the geographical limitations, we offer a free shipping only to 4 countries. Pay attention, that only standard shipping is available for free. See the conditions for the free shipping below.

Netherlands: € 99,-

Belgium: € 99,-

Germany: € 99,-

France: € 99,-