How can I exchange or return my order?
After receiving the BJJ Fightgear products you have a 30 day consideration time. Within this period a product can be returned, but only if the product is a 100% in perfect condition and all labels and tags are still on it.
If you wish to return one or more products, please fill in the return form attached inside your package. You can also download this form using the link below:
Then send the package back to:
Peizerweg 97 Unit J15
9727 AJ Groningen
Please add a note with your name, order number and if relevant the name, colour and size of the product you want instead. Make sure the product is decently packed to avoid damage to the products during transport. We cannot process damaged or lost returns. The shipping is always the responsibility of the sender.
We will process your demand as soon as the package arrives. Our strive is to process your return within 7 work-days. When the returned product has been accepted, the total amount will be transferred back to your account.
The costs of returning the product is on behalf of the client. If you want to exchange a product, we will sent it back to you without any costs. If there is a second exchange, the costs will be at your expense .
In order to avoid exchanges due to wrong sizing, we advise you to use the size charts available on our website.