• Shipped today when ordering before 16:00
  • 14-day return policy

Frequently Asked Questions

 

  1. What size do I need?

To determine the right size, have a look at the tab SIZE CHART on the product page.                                              
Not sure about your size or maybe you would like some personal advice? Send us an email at info@bjjfightgear.com or call us at +31 (0) 50 210 3587. 


Sizes rashguards & spats

In order to determine the right size for rashguards, simply choose the size you would normally go for when wearing a T-shirt. Same trick for spats, choose your normal pants size. Just note that rashguards and spats are both supposed to have a tight fit. So when you have a doubt, our advice is to choose the smallest size.


Sizes Gi’s Men

The sizes for men Gi’s extend from A1 to A5. For some models there exist intermediate sizes, such as A2,5. Sometimes a certain size is fitting in width but ideally you would need a bigger size for the length, worry not, some Gi’s have extra-long sizes in their collection (e.g. A2L). If it would happen to be the other way arround, good length but not wide enough, some collections offer extra wide modles (e.g. A2XL) It will always be specified if these sizes are available.


Sizes Gi’s women

Even if the A-sizes can be worn by women, we also offer sizes especially for women. These specially adapted sizes will have a better overall fit and differ in shoulder width from the men sizes. Most brands will have the sizes F1 to F4 but the brand Fuji uses W-sizes (W1-W4). Be aware that these sizes tend to be a bit bigger that the F-sizes and are comparable to the A-sizes in length. 

  1. How can I pay?

At BJJ Fightgear you can choose between different payment methods:

  • Pay with iDEAL, Bancontact, Mastercard, Visa, Maestro, Sofort, or Giropay. This is effectuated through our Multisafepay provider.
  • Pay with Paypal. For more information check www.paypal.com.
  • Manual money transfer to our bank account. The order will be dispatched as soon as the amount is received on the account of BJJ Fightgear. You can transfer the sum to:
    Account: BUDDHA SPORTS
    Account number 6143515
    IBAN: NL97 INGB 0006 1435 15
    BIC/SWIFT: INGBNL2A

    Please include your order number, so that we can process the order directly

  1. When is my order being dispatched?

When you choose for a payment via iDEAL, Bancontact, Credit Card, Sofort, Giropay or Paypal, the order will be processed immediately. If you order on working-days before 16:00, the order will be send-off the same day. If you order after 16:00 or during the weekend, the order will be send-off on the first working-day that follows. After dispatch, you will receive an email with your Track&Trace-code, so that you can trace and follow the package.

If you would choose a manual transfer, the order will be send-off as soon as the amount is confirmed to be in our bank account.

 

  1. When do I receive my order?

Holland and Belgium: 1-2 work-days

Germany, France and United Kingdom: 3-4 work-days

Remaining European countries: 4-8 work-days

 

  1. How can I exchange or return my order?

After receiving the BJJ Fightgear products you have a 14 day consideration time. Within this period a product can be returned, but only if the product is a 100% in perfect condition and all labels and tags are still on it.

If you wish to return one or more products, please send an email notifying us of the return or exchange at info@bjjfightgear.com. Then send the package back to:

BJJ Fightgear

Neutronstraat 2B

9743 AM Groningen

The Netherlands

Please add a note with your name, order number and if relevant the name, colour and size of the product you want instead. Make sure the product is decently packed to avoid damage to the products during transport. We cannot process damaged or lost returns. The shipping is always the responsibility of the sender.

We will process your demand as soon as the package arrives. Our strive is to process your return within 7 work-days. When the returned product has been accepted, the total amount will be transferred back to your account.

The costs of returning the product is on behalf of the client. If you want to exchange a product, we will sent it back to you without any costs. If there is a second exchange, the costs will be at your expense .

In order to avoid exchanges due to wrong sizing, we advise you to use the size charts available on our website.

 

  1. What are the shipping costs?

Country

Shipping costs

Albania

€ 19,95

Austria

€ 13,50

Belgium

€ 5,35

Bulgaria

€ 24,00

Canada

€ 27,00

Croatia

€ 19,95

Cyprus

€ 24,77

Czech Republic

€ 19,35

Denmark

€ 12,95

Estonia

€ 25,00

Finland

€ 17,50

France

€ 12,50

Germany

€ 5,75

Greece

€ 22,10

Hungary

€ 19,35

Iceland

€ 22,50

Ireland

€ 17,50

Israël

€ 29,00

Italy

€ 13,50

Latvia

€ 24,00

Lithuania

€ 24,00

Luxembourg

€ 9,95

Malta

€ 19,30

Netherlands

€ 4,95

Norway

€ 19,28

Poland

€ 19,35

Portugal

€ 17,50

Romania

€ 21,32

Russian Federation

€ 24,30

Slovakia

€ 19,35

Slovenia

€ 19,35

Spain

€ 17,00

Sweden

€ 17,13

Switzerland

€ 19,50

Turkey

€ 22,50

United Kingdom

€ 9,95

United States

€ 27,00

 

  1. When is my order sent for free?

The Netherlands: € 99,-

Belgium: € 119,-

Germany: € 119,-

 

  1. How do I use a discount code or gift card?

You can use a reduction code or gift card in “Basket”, after having chosen all of the products you want. In order to do so, click on “Basket” on the right upper side of the webpage. Then go to “View Basket”. On the left side you will then see a grey button saying “I have a discount code”.

When you put in the code, you do well to “copy/paste” it. That way you make sure that no mistakes can occur. Then, hit the button “Add discount code”. A message will appear on your screen saying that the code has been processed successfully and the total amount will be directly recalculated according to the reduction.

 

  1. Do you ship to non-European countries?

    Yes. If your country is not available as a shipping destination in our checkout, you can send us an email, and we will add your country. 
    Send an email to info@bjjfightgear.com for more information concerning the shipping costs to your country.


  2. I have a club. Can I get a discount?

For information concerning club-discounts, contact us by sending an email to info@bjjfightgear.com or call us at +31 502 103 587.

 

  1. Can I be sponsored by BJJfightgear.com?

At the moment we are not looking to add new athletes to the BJJ Fightgear Competition Team. Are you absolutely convinced that we have to sponsor you? Please send your BJJ cv to info@bjjfightgear.com .

 

  1. I am looking for a product that is not on the site. Could you get it for me?

Are you looking for a product that is not available in our web shop? Please send your request per email and we will try ordering it for you. We will send an email notifying you as soon as we get the product.

 

  1. A product is not in stock in my size. When will it be available again?

On the product page you can find a button “notifications”. This way you receive a message when the product is back in stock. Check our Facebook page as well, as soon as we receive new products it is published there as well. Follow us on www.facebook.com/bjjfightgear .

 

Was your question not in here? Please send an email to info@bjjfightgear.com 

 


Contact BJJ Fightgear

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Address

BJJ FightGear, Neutronstraat 2b
9743 AM Groningen

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